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Insights

Are you worried about competitors or upstarts nibbling at pieces of your business, or worse?

If you handle or manage your organization’s content, whether you work at a for-profit or nonprofit, you may occasionally feel stuck in a box: You’ve got some social media posts to push out, an...

By now you likely know all about the importance of the user experience (UX) in product design. Another angle on making your organization user-centric that’s getting more attention is CX, for...

Disruptive innovation. Digital transformation. Data is the new oil. Each of these familiar idioms in the modern business lexicon is a reminder of the head-spinning velocity of technological change...

Hepburn and Tracy. Gin and tonic. Yin and yang. Some pairs are just meant to be, especially when their combination is greater than the sum of their parts. Today, we should be adding “data” and...

Is your future ‘serverless’?

Few aspects of business confound and irritate senior executives more than the IT’s addiction to trends, buzzwords and impenetrable acronyms, the seemingly endless...

You built a strategy and a plan. Everyone signed off at the annual meeting. Great! 

When you’re running a nonprofit organization and focused on executing that strategic plan you wrote seven months ago, you know the world is changing around you. What can you do to get an...