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Insights

According to Google Trends, the phrase “digital transformation”  reached “peak” popularity the week of January 13 this year, meaning that during no prior week was the term as popular. Google...

Normally I take my car to a dealer for service, even for an oil change. I’ve always assumed that the dealer knows my car best and I can be assured the parts and service meet manufacturer's...

When I reflect on some of the most foundational and inspirational books I’ve read in my career, one of the most important was a 2002 work called “Execution: The Discipline of Getting Things Done,

Back in March, 2015 I wrote an article on the company that I saw as the biggest transformation failure in the last 20 years: Sony Corp. At the time, the company was suffering from a combination of...

Ask a dozen consultants what the term digital transformation means and you’ll likely get a dozen different answers . The term has become so overused and so lacking in definition it has...

Now that the New Year’s revelry and celebrations are a distant memory, it's time to get to work and put all of last year’s planning and analysis into effect. And that's where it gets tricky.  We...

If you hold a leadership role in any type of enterprise, you’re well aware that digital technology will make or break your organization’s success. But, if you’re like many executives, you may also...

The beginning of a new year is a good time to take stock. If you’re looking for a good team-building exercise to kick off 2019, try what I call the “Apollo 13 exercise:” Identify a difficult...