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Mike Mills

Mike Mills

Recent Posts

Achieving top-to-bottom alignment on strategic direction is one of the most vexing problems facing leaders of any organization. In this case study we illustrate how any for-profit or...

Of all the changes wrought by the internet and social media, the technology that allows companies, governments and individuals to track people’s digital footprints is among the most promising and...

Does there exist, in the language of business and nonprofit leadership, any phrase more overused and yet misunderstood than “thought leadership”? (okay, “synergies” and “digital transformation”...

From the days of the Gutenberg printing press until, oh, around the early 2000s, one rule seemed to hold firm: People would pay money for news that interested them, as long as it was easy to get,...

If you handle or manage your organization’s content, whether you work at a for-profit or nonprofit, you may occasionally feel stuck in a box: You’ve got some social media posts to push out, an...

Q: How many nonprofit employees does it take to screw in a light bulb?

A former colleague from my newspaper days, who now publishes a high quality newsletter in the education sector, recently asked: “What’s the difference between news publishing and content...

Like most of us, I seem to find myself at the end of the year interacting more than usual with retail, travel and service companies and organizations. Holiday shopping and travel explain part of...