Len Gilbert
By Len Gilbert
July 12, 2018

Accelerate your business with 'data exhaust'

As modern digital platforms replace old publishing models, any organization that earns revenue from publishing should learn to leverage its own “data exhaust.” 

Related topics: strategy, technology, subscription, data, customerexperience, b2b, publisher
Dora Chomiak
By Dora Chomiak
July 5, 2018

Keep your team focused: Put your clients in the picture

Successful organizations stay close to their customers and adapt to meet users’ changing needs. Start-ups have to do it just to survive the next week. Established companies are able to take a longer view, but given the pace of change, they are..

Related topics: strategy, technology, engagement, selfie, picture, photography
Derek Martin
By Derek Martin
June 21, 2018

Five steps to a successful customer experience platform

By now you likely know all about the importance of the user experience (UX) in product design. Another angle on making your organization user-centric that’s getting more attention is CX, for “customer experience.” Simply put, CX seeks to give..

Related topics: strategy, execution, technology, process, Customer Experience, platform
Richard Fusco
By Richard Fusco
June 14, 2018

How to exhibit disruptive behavior – and move to the head of your class a disruptor

Disruptive innovation. Digital transformation. Data is the new oil. Each of these familiar idioms in the modern business lexicon is a reminder of the head-spinning velocity of technological change and its enormous impact on business behavior and..

Related topics: strategy, execution, digital disruption, Digital Economy, technology, process

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