Dora Chomiak
By Dora Chomiak
May 3, 2018

See your nonprofit through the eyes of a stranger: Hire a mystery shopper

When you’re running a nonprofit organization and focused on executing that strategic plan you wrote seven months ago, you know the world is changing around you. What can you do to get an outside-in perspective you can use to make course..

Related topics: nonprofits, strategy, mysteryshopper, persona, customer journey, intelligence, execution
Mike Mills
By Mike Mills
April 26, 2018

What to do less of? Why nonprofits struggle with resource planning

Q: How many nonprofit employees does it take to screw in a light bulb?

Related topics: nonprofits, peterdrucker, data, capacityplanning, staffing, planning, data-driven, resource
Mike Mills
By Mike Mills
July 28, 2016

Nonprofits: Time to begin augmenting your reality

If you’re a forward-thinking executive for a membership-based nonprofit, chances are this summer's Pokémon Go craze has already given you one of those "a-ha" moments. That voice inside your head is correct: The same “augmented reality” technology..

Related topics: augmented reality, Digital Innovation, innovation, nonprofits

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