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Mike Mills

Mike Mills

Recent Posts

I couldn’t be happier with my all-electric 2013 Nissan Leaf. For four years now I’ve been gleefully swooshing past gas stations. And it’s been in the shop only once, back in March, to upgrade the...

According to Google Trends, we hit “peak AI” in May 2017. In that month, Google searches for the term “artificial intelligence” in U.S. business and industry sources outpaced any period since...

Look at the calendar. That far along in the year already? It seems only yesterday when your organization started January with a twinkling sense of optimism and a strategic plan that laid out the...

If you’re lucky, at least one person in your organization – probably a graphic designer or product development manager – seems to have an aversion to the word “customer,” in favor of the word...

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Executives of membership-based associations are painfully aware that many of the basic roles their organizations have long played can now be...

If you’re a forward-thinking executive for a membership-based nonprofit, chances are this summer's Pokémon Go craze has already given you one of those "a-ha" moments. That voice inside your head...

Despite the impressive list of top publications that have signed onto Blendle’s “iTunes for newspapers” platform on March 23, publishers remain very nervous about micropayments for news articles....

Your customers are complaining that their email inboxes are overflowing with your organization’s repetitive or irrelevant messages. Managers of several departments feel free to publish to your...