Back in March, 2015 I wrote an article on the company that I saw as the biggest transformation failure in the last 20 years: Sony Corp. At the time, the company was suffering from a combination of competition from Chinese and Korean electronics..
Now that the New Year’s revelry and celebrations are a distant memory, it's time to get to work and put all of last year’s planning and analysis into effect. And that's where it gets tricky. We all know how important it is to have a great vision..
If you hold a leadership role in any type of enterprise, you’re well aware that digital technology will make or break your organization’s success. But, if you’re like many executives, you may also feel your organization is saddled with..
The beginning of a new year is a good time to take stock. If you’re looking for a good team-building exercise to kick off 2019, try what I call the “Apollo 13 exercise:” Identify a difficult problem. Do some inventory. Dump all your stuff on a..
Does there exist, in the language of business and nonprofit leadership, any phrase more overused and yet misunderstood than “thought leadership”? (okay, “synergies” and “digital transformation” aren’t far behind, but you get my point). It seems..
Of all the technologies and buzz words in the headlines, one has to go pretty far down the list to find “messaging apps.” This is surprising, because messaging apps are in the middle stages of disrupting communications just as deeply as Uber and..
Most people want to feel special and unique when considering a purchase or transaction. They want to be recognized, catered to and treated as individuals with specific needs and requirements. Personal touches have long been a tool to motivate..
Many organizations, for-profit and nonprofit alike, remain baffled over how to create the right environment and culture for young professionals. Whether the goal is hiring and retention or attracting new society members at the early stages of..